Refund policy

At Easy-Connection LLC, customer satisfaction is important to us.

Returns: We accept returns of eligible unused products within 14 days of delivery. Items must be in their original condition and packaging.

Personalized Products: Custom-made items, including personalized frames and T-shirts, are non-returnable and non-refundable unless damaged, defective, or incorrect.

Return Shipping: Customers are responsible for return shipping costs, except when we send a damaged, defective, or incorrect item.

Refunds: Once your return is received and approved, refunds will be issued to your original payment method within 10 business days. Bank processing times may vary.